Client retention hampered by decreasing client loyalty
- Jun 12, 2020
- 3 min
Opportunity makes a thief!
- Jun 9, 2020
- 3 min
You cannot not communicate!
- Dec 17, 2019
- 3 min
Beauty is in the eye of the beholder!
- Jul 18, 2019
- 2 min
Customer focus – the basics of customer care in law firms
- Jul 10, 2019
- 3 min
The role of technology in the business model of law firms
- Apr 12, 2019
- 3 min
The art of creating the ideal process model for a law firm
- Apr 2, 2019
- 3 min
Business models for law firms – the curse of complexity
- Feb 4, 2019
- 4 min
Strategy is specification!
- Jan 22, 2019
- 2 min
Law firm management – what are the yardsticks against which I can measure the success of my strategy
- Jan 10, 2019
- 3 min
Law firm management – in the beginning is a vision!
- Dec 27, 2018
- 3 min
Law firm management – what do law firms need a strategy for, and how proficient a swimmer are you?
- Dec 19, 2018
- 3 min
The major trends in the legal market – are the millennials fit for the law business?
- Dec 5, 2018
- 3 min
The major trends in the legal market – more for less!
- Nov 29, 2018
- 3 min
The major trends in the legal market – it’s technology, stupid!
- Nov 20, 2018
- 3 min
The major trends in the legal market – Disaggregation
- Nov 12, 2018
- 3 min
The Major Trends in the Legal Market – Liberalisation
- Nov 5, 2018
- 3 min
The Major Trends in the Legal Market – Globalisation
- Oct 26, 2018
- 2 min
Digitisation in the law firm business – hype or here to stay?